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FAQ
Stay Informed - Our FAQ Page is the Ultimate Resource for Any Questions You May Have on Our Readymade Logo Service!"
Ordering and Payment
To place an order, simply select the logo you want to purchase and click on the "Buy Now" button. Then, follow the checkout process and provide your payment information. Once your payment is processed, you will receive an email with a download link for the logo files.
We currently accept payments through all major credit and debit cards and Indian UPI Payment Gateways and Wallets.
Yes, we take the security of your payment information very seriously. All payments are processed through secure and encrypted servers to ensure that your information is kept safe.
If your payment is declined, please ensure that you have entered your payment information correctly and that you have sufficient funds available in your account. If you continue to experience issues with your payment, please contact our customer support team at [email protected] for assistance.
Shipping
Once your payment is processed, you will receive an email with a download link for the logo files. This usually happens within a few minutes of the order being placed.
You will receive the logo files in high-resolution formats such as AI, EPS, PDF, and PNG.
No, we only deliver logo files via email. However, you can save the files to a CD or USB drive once you have downloaded them.
If you accidentally delete the logo files, please contact our customer support team at [email protected] with your order number and we will resend the files to you.
Copyright
We own the copyright to the logo until you purchase the full rights to it. Once you purchase the full rights, you own the copyright and can use the logo as you please.
Yes, you can trademark the logo as long as you have purchased the full rights to it. However, we recommend that you consult with a trademark attorney to ensure that the logo is eligible for trademark protection.
Yes, you can resell the logo files as long as you have purchased the full rights to them. However, we recommend that you make some changes to the logo before reselling it to avoid any copyright issues.
Yes, you can use the logo for commercial purposes once you have purchased the full rights to it. However, you cannot use the logo for any illegal or unethical purposes.
Yes, you can modify the logo after purchasing it as long as you have purchased the full rights to it. However, we recommend that you keep the modifications to a minimum to avoid any copyright issues.
If someone else uses the same logo, it could potentially be a copyright infringement issue. However, if you have purchased the full rights to the logo, you can take legal action against the infringing party.
Technical Support
If you have trouble downloading the logo files, please check your internet connection and try again. If you continue to have issues, please contact our customer support team at [email protected] with your order number and we will assist you with downloading the files.
Unfortunately, we do not offer customization services for our readymade logos. However, if you need help making small changes to the logo, you can contact our customer support team at [email protected] and we will do our best to assist you.
If the logo files you receive are corrupted or damaged, please contact our customer support team at [email protected] with your order number and a description of the issue. We will then provide you with new logo files that are not damaged or corrupted.
Contact Us
You can contact our customer support team by emailing us at [email protected]. We will do our best to respond to your inquiry as soon as possible.
Our customer support team is available to assist you from Monday to Friday, 9am to 5pm (IST). However, you can email us anytime and we will get back to you as soon as possible during our working hours.
If you are not satisfied with your purchase, please contact our customer support team at [email protected] within 14 days of your purchase to request a refund. Please include your order number and a description of the issue in your email. We will review your request and process your refund as appropriate.
Yes, we occasionally offer discounts and promotions on our products. To stay updated on our latest offers, please sign up for our newsletter or follow us on social media.