Refund and Returns Policy

At store.nishadroch.com, we strive to provide high-quality logos that meet your expectations. However, as our products are digital assets in the form of ready-made logos, we have a specific refund and return policy in place. Please read the following guidelines carefully before making a purchase.

Nature of Digital Products

a. Our logos are digital products that are instantly downloadable upon purchase. As such, there are no physical items to be shipped or returned.
b. Due to the nature of digital products, all sales are final, and we do not offer returns or exchanges unless otherwise specified.

Logo Selection and Evaluation

a. We encourage you to carefully evaluate and review the logo options available on our website before making a purchase.
b. Each logo comes with a detailed description and preview images to give you a clear idea of the design, style, and elements included.
c. It is your responsibility to ensure that the logo you choose aligns with your brand requirements and preferences.

Non-Refundable Policy

a. Once a logo has been purchased and downloaded, we do not offer refunds unless there are exceptional circumstances.
b. Exceptions may include situations where a technical issue prevents proper access to the logo or if the logo does not match the description provided on our website.

Customer Satisfaction

a. We value your satisfaction and strive to provide the best possible experience.
b. If you encounter any issues or have concerns with the logo you purchased, please contact us at [email protected] within 7 days of your purchase.
c. We will assess your situation on a case-by-case basis and work towards a resolution that ensures your satisfaction whenever possible.

Technical Support

a. If you experience any technical difficulties with downloading or accessing the logo you purchased, please contact our customer support team at [email protected].
b. We will make every effort to assist you and resolve any technical issues promptly.

Changes to Refund and Return Policy

a. We reserve the right to modify or update our refund and return policy at any time without prior notice.
b. Any changes made will be effective immediately and will apply to all future purchases.

We appreciate your understanding of our refund and return policy for digital products. Our goal is to provide you with exceptional logo designs and a smooth purchasing experience. Should you have any questions or concerns, please don’t hesitate to reach out to us at [email protected].

Note: This refund and return policy applies only to purchases made on store.nishadroch.com for ready-made logos. It does not apply to any other services or products that may be offered separately.